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Update - We continue to monitor background processing queues for larger repos (5K+ files), as we continue offloading incoming jobs from the outlier repos whose volume led to the original backlog. If you think you may have been paused as one of these repos with outlier-level volume, please reach out to us at support@coveralls.io and we'll confirm status and get you an ETA on when your remaining jobs will be processed.
May 21, 2026 - 09:23 PDT
Update - We have moved all repos with more than 300 jobs in queue to dedicated queues for processing. These 7 repos were responsible for 75% traffic in our heavy repos queue. This move allows us to provide normal processing times for non-outlier repos and dedicated resources to outlier repos. Outlier repos by their job volume will still take longer to clear. If you believe you may be one of these outlier repos, please reach out and we'll confirm and give you an idea of when your jobs will be processed. If you'd like faster processing, we can also pause processing on older job, for instance, anything older than 1 hour (or 2 hours, or 3 hours) ago.
May 20, 2026 - 07:06 PDT
Update - We are keeping this incident open as we continue monitoring.
May 20, 2026 - 06:48 PDT
Update - We are still receiving reports of latency for large projects and are seeing backlogs of background jobs in queues dedicated to large repos (5K+ source files). We may pause some outlier repos with excessive numbers of jobs in order to clear general traffic. If you believe you may have been paused, reach out and we'll let you know.
May 19, 2026 - 06:36 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 18, 2026 - 10:37 PDT
Identified - We have received reports of increased report latency for larger projects (5K file and up). We are doing our best to clear the background job queues for these projects. If you have one of these projects, feel free to reach out and we'll check status for you.
May 18, 2026 - 09:41 PDT
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May 23, 2026

No incidents reported today.

May 22, 2026

No incidents reported.

May 21, 2026

Unresolved incident: Increased latency for large projects.

May 20, 2026
May 19, 2026
May 18, 2026
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026
Resolved - This incident has been resolved.
May 10, 08:11 PDT
Investigating - We are currently investigating an issue with an apparently expired SSL cert. Our orchestration layer shows no issue with certs so we need to dig deeper.
May 10, 07:44 PDT
May 9, 2026

No incidents reported.